Shipping

Delivery options that match the piece.

Small parcel

Light smallwares and tabletop via major parcel carriers.

LTL freight

Palletized equipment with optional liftgate service.

Threshold

Inside the first dry area on qualifying shipments.

Scheduled

Appointment windows for openings and remodels.

Receiving checklist

Inspect on the dock. Note damage before signing.

Photograph packaging, refuse severely damaged freight when appropriate, and call us the same day with the PRO number. We route claims with carriers and manufacturers.

Ask about freight

Lead times

Stocked items often ship within 1–3 business days; special-order heavy equipment varies by factory.

Residential

Most commercial freight is priced for business docks. Residential and limited-access fees may apply.

Returns

Unused stock items may be returnable within policy windows; special orders are typically final sale.